FAQ


Current Turnaround Time

Our current turnaround is 3-5 business days. We cannot guarantee delivery dates of holiday packages. It is up to the USPS to deliver in their specified timeframes after we drop them off at the post office. If you have a hard deadline, please email us prior to your purchase so we can discuss your unique situation with your personally. 

Unisex Sizing Info

The tees we use are UNISEX. These are LONGER than those tees you have piled up in your dresser. Please choose size accordingly. We suggest if you like a more classic women's fit, to size down one size. If you prefer a little wiggle room in your tees, choose your normal size. If you're going for a baggy look, sizing up one size will certainly do the trick! If you have any questions regarding sizing, don't hesitate to ask!

Below you'll find the sizing chart for our unisex tee shirts - if you have any questions regarding the sizing please ask prior to your order as we will not be liable if an item doesn't fit. 

 

PAYMENT POLICY

All prices are in USD (US Dollars). Payment due at time order. We accept all major credit cards as well as PayPal as forms of payment. A 7% sales tax will be applied to South Dakota orders. 

RETURN/EXCHANGE POLICY

All sales are final. No refunds available. Exchanges will only be accepted if item is defective. For these reasons, please double/triple check the sizing information! We can try to help you answer any questions you have. Please refer to the sizing charts available both above and on all product pages.

Please note: These tees are handmade by one person, one at a time. I get orders out as soon as humanly possible (hey, I hate waiting for my goodies to ship too!) but please be aware of our turn around time. Happy Shopping!

SHIPPING POLICY

All domestic shipping is done via USPS. Tracking and $50 insurance is included with all orders! We are not responsible for packages once picked up by the postal service. Undeliverable address or wrong addresses are the responsibility of the buyer. If you have a lost package issue, and it was marked delivered by USPS, please contact USPS with your tracking information. Many times the items are marked delivered by accident and are either left on a truck and/or in the post office. Check with them first before reaching out to us. In these instances, we offer a replacement at a discount.

All international shipping is also done via USPS. Tracking and $50 insurance is included with all orders. We are not responsible for lost packages once picked up by the postal service. Any duties/customs taxes owed are the responsibility of the buyer.

© 2015 Urban Tee Farm. All Rights Reserved.